Privacy Policy
This Privacy Policy explains how Venus Data Services ("we", "us", or "our") collects, uses, and protects information when you use our site or services. We are committed to protecting your privacy and handling your information in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect information from you when you interact with our site or use our online platform. This information can include:
- Information you provide directly: This includes information you give us when you contact us, such as your name, job title, organisation, and contact details (excluding email or phone for direct privacy contact purposes as noted below).
- Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our service and improve the functionality of our site.
- To communicate with you and respond to your inquiries.
- To analyse how our service is used and to monitor usage trends.
- To ensure the security of our operations.
- To comply with legal obligations.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in specific circumstances:
- Service Providers: We may share information with third-party companies and individuals who perform services on our behalf (e.g., website hosting, data analysis). These third parties are obligated to use your information only as necessary to perform services for us and to maintain its confidentiality.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, please note that no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymise it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request erasure of personal information where legally permissible.
- Object to or request restriction of processing of your personal information.
- Request data portability (transfer of your personal information).
- Withdraw your consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, or if you have any questions about this Privacy Policy or our data practices, please contact us in writing at the physical address provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to track activity and hold certain information. Cookies are files placed on your device that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at the address below. If we become aware that we have collected information from children without verification of parental consent, we take steps to remove that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will indicate that changes have been made by updating the policy content. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us in writing:
Venus Data Services
345 Church Street,
Level 4,
Richmond, Victoria,
3121
Australia